Good Service & Profit; what does it mean in M&A?
August 1st, 2008
In an era of intense competition for candidates as well as clients, the quality of service provided can be a competitive advantage. In many of the interactions HHMC has with recruitment companies, often those selling their business, we hear about the depth of relationships they have developed with their clients by providing a high quality of service. Most are confident that these relationships will continue long into the future. While there is no doubt truth in many of these statements few can describe how they can confirm this to be the case or to even measure it.